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History In 1980 Kevin and Shawn and an ex-partner launched a company called “Alternator and Starter Exchange”, but in 1991 the company was liquidated because of a partnership dispute. Kevin and Shawn decided to buy back the company and kept on trading, and then in Dec 1996 Brian Downey joined them in partnership. All that has changed since then is the name of the company. Security The security that management provides for staff and customers is of an outstanding quality. Marketing Most of A Auto Electrical marketing is done through word of mouth. They also advertise in Easy Info, the Yellow Pages and they employed a telesales clerk to handle the numerous orders and quotes. After Sales Services A Auto Electrical employs five technicians and they are capable of dealing with all problems during office hours. Thus providing a complete and specialized field service. Health & Safety A Auto Electrical points out that Health and Safety is seen as a fully integrated function within the company and this training is an ongoing process. Wages & Salaries Staff members are paid salaries of above average, thereby creating a stable work force. Motivation Management ensures that all employees develop to their full potential and are recognized and rewarded for outstanding performance. The company is dedicated to the development of all employees, and encourages self-motivation and initiative. A job well done is acknowledged and exceptional performance is rewarded. Transparency The door of the management team is always open and they will assist wherever they can. Interaction between employees and management is constant. The company is also devoted to improving the quality of life of the employees. The labour laws are being displayed for staff members. BEE Currently they are being audited by CenFed, a subsidiary of CCI. VAT & PAYE They pay their VAT and PAYE timelessly. Achievements The fact that they are recognized as one of the biggest companies that do reconditioning of alternator and starter units, is seen as their biggest achievement. Social Issues A-Auto Electrical contributes and supports various organizations even those that call at their front door. Quality The company is dynamic and is committed to ensuring that customers get a high quality product, backed with excellent service, rapid availability and a realistic pricing range and this are as important today as it was in the beginning. Guarantee If a customer is having difficulty sourcing an obsolete or hard to find starter or alternator, the customers can contact them and they will be able to help them in most instances. Flexibility Operations will be fully functional in less than a month in the event of a fire. The company is not affected by seasonable market trends.
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